Shipping policy

Shipping Policy

Welcome to Kaaf Creations, your go-to shop for beautiful fashion gold-plated jewelry, unique gift items, and custom-printed and personalized engraving products. We take pride in providing a smooth and reliable shopping experience for our valued customers across the United Arab Emirates.

Shipping Information

1. Shipping Availability

  • We currently offer shipping within the United Arab Emirates. Whether you're in the heart of the city or a remote area, we've got you covered! If you're unsure whether we deliver to your location, feel free to contact our customer support team, and we’ll be happy to assist.

2. Shipping Charges

  • Free Shipping: Enjoy free delivery on all orders over AED 150.
  • Standard Shipping Fee: For orders below AED 150, a flat shipping rate of AED 15 will apply. This ensures that even small orders are delivered quickly and securely to your doorstep.

3. Delivery Time

At Kaaf Creations, we understand that getting your items quickly is important, and we work hard to ensure a prompt delivery.

  • Standard Delivery: Orders are typically delivered within 3 business days from the date of purchase. This means you’ll have your items in hand within a couple of days to enjoy!

4. Processing Time

  • Order Processing: All orders are processed and dispatched within 24 hours of placement. Once your order is processed, you’ll receive a confirmation email with your tracking information so you can keep an eye on your package’s journey.

5. Tracking Your Order

  • Once your order is shipped, you’ll receive an email or SMS with a tracking number. You can use this number to monitor your shipment in real-time and know exactly when to expect your delivery.

6. Delays & Exceptions

  • While we strive to meet our delivery timelines, please note that factors such as public holidays or unexpected courier delays may affect the shipping schedule. We’ll notify you if there’s any delay, and our customer service team is always available to answer your queries.

We hope this shipping policy answers all your questions. If you need any further assistance, please don’t hesitate to contact us at info@kaafcreations.com . Thank you for choosing Kaaf Creations, where quality and customer satisfaction are always our priority!